Refund & Cancellation Policy

You can cancel any time from your account or via the billing portal. Cancellation stops the next renewal; your plan stays active until the end of the current paid period, after which it moves to the free Pebble tier.

Identification allowances are part of the service for each period and reset each cycle. Unused allowance has no cash value, is not a stored balance, and is not refundable or transferable.

• If you are charged in error or a duplicate charge occurs, contact us for a full refund.
• New paid subscriptions may be refunded within 14 days of the first charge if you have not made substantial use of paid features.
• Yearly plans cancelled mid-term remain active until the term ends; we do not pro-rate unused months except where required by law.
• If an image or animation output is unsatisfactory, we prioritise re-generating it before considering a refund.

Nothing here removes your statutory consumer rights. For digital services supplied immediately with your consent, some cancellation rights may not apply once use begins, but faulty-service protections remain.

Email support@arageos.shop with your account email and the charge date. We respond within 3 business days. This policy is governed by the law of England and Wales.